Customer Testimonials
"Reliable and Honest"
We recently had a new roof installed by your company at our residence in Barrhaven.
In the process of selecting a roof company, we found your company to be most reliable and honest.
My wife Ann dealt with your dispatcher, who was most helpful, courteous and very knowledgeable. She took the time to explain the work, the process, selection of colour, etc.
The work performed by your crew was indeed very professional, clean and courteous. The work was completed on time and our home grounds were left in a clean and orderly state.
We would highly recommend your company to anyone who asks.
Thank you again for your excellent service and workmanship.
Sincerely,
The De Francos, Barrhaven
"Professionalism"
From the professionalism of your estimate package to the patience of Reid’s answers to my endless naïve questions, to the prompt delivery/removal of the dumpster and equipment, to the charm, good looks and workmanship of your crew, to the beauty of my new roof – it’s been a pleasure dealing with you all.
Sincerely,
Phylis Gunther, Churchill Avenue
"Terrific Guys"
Just a note about our very pleasant experience with Rainbow. Everybody was easy to deal with and very helpful when we had questions. The customer’s needs were important and looked after, even our concerns about heavy equipment on our driveway were respected. The guys were terrific and we were comfortable enough to leave our place when they were working.
The cleanup was excellent with our rain gutters left spotlessly empty and bushes, etc., undamaged. The clean, neat vehicles and the Rainbow logo on the trailer and t-shirts, sweatshirts and ball caps say a lot about your operation. Thank-you for a comfortable experience and you may put us down as happy campers under our new roof.
Thanks again, sincerely,
The Bedfords
"Excellent Workmanship"
You just completed a job for myself and my neighbour on Pickford Drive this week.
I wanted to thank you for doing a great job with my new roof.
As I am very picky and particular, I went on the roof after completion and I did my own final inspection. The workmanship was excellent.
Everything that was quoted, was delivered on time and installed above my satisfaction and expectations.
For me the small details, such as caulking all the exposed nail heads and cleaning out debris from my gutters, are much appreciated.
Ben Lalonde and his entire crew did an exceptionally good job on everything and thoroughly cleaned up after completion.
My wife was at home with our two young kids during the job and wanted to mention that the entire crew was courteous, considerate and professional at all times.
I was recommended to you by my in-laws and I have no problems recommending you to my friends and neighbours.
Well Done.
Many thanks,
Dat Hoang, Kanata
"Wow Factor"
This completed contract marks a case where our cheque (our largest in 30 years) does NOT say it all.
That is why I feel it is necessary to send you this augmenting note of thanks and appreciation for your outstanding services completed today.
Your company’s gratifying professionalism was apparent from the “git-go” telephone call the previous evening, and your arrival at 5 a.m.
“So far, so good,” I thought, but still your competence had to be proven from among a field seemingly so full of charlatans.
And it soon was, and in spades!
Any concern we may have felt that you were not present at the outset of the apparent destruction by your staff of our seriously deteriorated roof was soon relieved.
Each member of your team seemed to have the natural distinction of being a willing and enthusiastic ambassador for your company.
Of our expressed concerns, nothing was too much trouble to resolve as the new roof was installed to perfection within two days, and that with great sensitivity.
Frankly, I think this alone was an outstanding accomplishment of your company, and therefore I should have no “run-of-the-mill” hesitation in recommending your services to others.
However, the “Wow Factor” your company so notably accomplished today only serves to augment my congratulations and to reinforce my recommendations to my associates.
For you to return after a “rain day”, undoubtedly prompting so many competing demands for your attention, merely to perfect the Baxters' down-spouts and ventilators was wholly unexpected.
This distinguishes Rainbow from all others, and Corinne and I so congratulate you and your remarkable staff.
Sincerely,
The Baxters, Nepean